My Messages

The Business OpsCenter 3.6.0

My Messages

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The Message Inbox provides access to all received notes, phone messages, and vacation requests. The messages can be opened, forwarded, replied to (notes only), printed, archived, and deleted. The task panel provides access to these options as well as table filter controls such as showing normal or archived messages and also selecting which type of messages to display. Phone messages and vacation requests can be forwarded but cannot be replied to. A forwarded vacation request is considered completed for the original recipient and can only be approved or denied by the new recipient. To open the Message Inbox, select the "My Messages" option under the "View" menu or select the My Messages icon on the standard toolbar. The following are additional controls:

•	Main table

o	The main table shows all the received messages for the current user that are within the filters set on the task panel. Messages are color coded based on the message type. Unread messages also appear in bold.

o	Table Fields

▪	The first two columns show the priority and type of message listed. Click on any of the fields to sort the table on the selected field.

o	Right-click Message

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When right clicking a message on the table, a menu will pop up giving you access to a list of controls for that message. You can right click on any part of the row. The menus allow for adding, replying to, forwarding, viewing, printing, archiving, and deleting messages. Menu items will be enabled or disabled based on the current users permissions on the selected message.

o	Double-click Message

▪	Double-clicking a message will bring open up the message in a new window.